Most of our communication will be via email and telephone however Alicia will be happy to attend meetings to discuss how we can work with you.

All enquiries are welcome. Please visit the CONTACT page.

TRAINING COURSES

Our training courses are individually created for each organisation based on your requirements and the nature of your business. We provide printed guide-books for all attendees, and included with every training course is an evaluation summary which will provide you with full details of how your staff felt about the event. This can be very useful for reinforcing key messages and for continuing development.

We work with an extensive list of experts and entertainers and welcome any enquiry; whether it is for a one-day training course, evening entertainment or a full staff development programme.

Pricing is based upon the type of event, location, number of attendees etc. Please contact us for a quote.

Our trainers can come to your place of business or we can organise the whole event for you, including the venue and catering.

FEATURED EVENTS FOR 2007

RAISE YOUR GAME NOW! Building an open, trusting, and respectful business culture Paul Stalker Author of 'Raise Your Game Now!' Stalkie is an accomplished motivational trainer and has an impressive track record in dramatically improving staff morale and business profitability. Using ground-breaking techniques Stalkie communicates his messages to all levels of employees and one of his proudest successes has been improving sales of TalkTalk for the Carphone Warehouse by 250%.

One, two or three day programmes of training are created specially for your organisation and can include:

• HOW WE LEARN
  Understand how human beings learn information and become more effective at communication and education.
• YOU'RE THE BEST – LEARN TO CELEBRATE
  Take time out to celebrate every achievement, as this is the key to self-motivation and its self-perpetuation.
• TURNING YOUR EMOTIONS INTO STRENGTHS
  Learn how to gain strength and direction by listening to your emotions. When you feel fear and anxiety, use the energy in a positive manner to benefit your environment.
• TRIANGLE OF COMMUNICATION
  To understand your state of mind it is imperative that you understand the triangle of communication. Made up of focus, physical being and internal and external language, this is the root of self-belief and motivation.
• HOW TO COMMUNICATE EFFECTIVELY
  Understand the elements of effective communication so that you can communicate upwards, downwards and sideways within business, with family, with children, with team members.
• THE THREE MAIN COMPONENTS OF INFLUENCE
  Learn how the words and language you use; your physical presence and your tone effects your communication and how powerful it is. When you communicate effectively you get the edge.
• ARE YOU VISUAL, AUDITORY OR KINAESTHETIC?
  These are our modes for giving and receiving information – understand how they work and discover how you can operate on a more efficient level.
• WHY YOU DO WHAT YOU DO
  You are what you think! Understand why and how decisions are made and how you can influence them to make your life a better one.
• FIREWALK (OPTIONAL)
  Use the firewalk as a metaphor - if you can walk over hot coals, you can do anything. This event is a truly a life changing experience.

 

COMPLETE SURVIVAL! Customer Service, Personal Safety, Negotiation, Leadership Kenn Griffiths Dip SW Dip HE MABI GSCC Author of 'The Private Investigators Handbook' and 'The Complete Survival Handbook' Since 1998 Kenn has been named as the investigator recommended by the Suzy Lamplugh Trust for the investigation of stalking and harassment. In this capacity he has been involved with the Crime and Disorder Act and has lectured and trained operators to joint working parties. He has worked closely with the Health Authority, Police, Special Branch, Probation, Prison Service and Local Government and is a former Parish Councillor in the Staffordshire Moorlands.

He was instrumental in the formation of the Staffordshire Court Diversion Scheme ; a multi-agency approach to adolescent crime. Kenn has also been involved with Child Protection investigation including members of the Health Authority, Police, Social Services and Housing and has been involved in joint working with Child Protection Teams. As a Guardian-ad-Litem he has been involved in many court cases.

Kenn is a highly qualified personal safety trainer and has run successful Offending Behaviour groups. He has commendations from H.M. Forces Army, the High Court and letters of commendation and bravery from the Police and Prison Service.

Kenn's diverse experience and approachable, direct method of training are widely sought-after and he has an impressive, proven track record in individual and organisational development.

Training programmes are created specially for your organisation and can include:

• PERSONAL SAFETY AT WORK
• LONE WORKING
• ANTI-SOCIAL BEHAVIOUR - DAY TO DAY
• DEALING WITH ANGER AND AGGRESSION
• COMMUNICATION AND ASSERTIVENESS
• CUSTOMER CARE / CUSTOMER SERVICE
• MYSTERY SHOPPING
• MEDIATION AND NEGOTIATION
• TIME MANAGEMENT
• COURT AND INVESTIGATION SKILLS
• PROFESSIONAL WITNESSES
• MAKING THE MOST OF MEDIA INTERVIEWS
• LEADERSHIP IN MANAGEMENT
• TERRORISM, PLANNING FOR THE UNEXPECTED
• PERSONAL SECURITY FOR INDIVIDUALS WHO MAY BE TARGETS OF ORGANISED CRIME AND TERRORISM
• TRAINING THE TRAINERS